Dept. of Transportation
Metro Transit Division
King Street Center
201 S Jackson St
Seattle, WA 98104
Special Rider Alert
Service Change – Beginning Saturday, Sept. 29, 2012
Making the transit system as efficient as possible.
Every day, changes occur to roads, businesses and communities that affect our transportation network. King County Metro Transit responds to these changes by adjusting and modifying its bus service three times each year. We want to make the transit system as efficient as possible, improve the speed and convenience of your bus trips and deliver service you can rely on.
This Special Rider Alert summarizes service revisions that begin in late September. These revisions include the start of the RapidRide C and D lines, five new routes, two re-numbered routes, 17 discontinued routes and changes to over 50 other routes. Also, the Ride Free Area in downtown Seattle will end on Sept 29 and passengers will be required to pay on entry for all trips in King County. Please read the highlights listed for a summary of all changes, and refer to your route's new blue timetable for more details.
At Metro, we're working hard to give you easy, convenient access to the places you want to go, while helping you save money, control stress and protect the environment. So when we say, "We'll Get You There," we mean it!
If you have questions or need help planning your trip, call Metro Customer Information at 206-553-3000 (TTY Relay: 711) or visit our Trip Planner.
Pick up a new blue timetable on your bus or at a Metro information rack. On Friday, Sept. 28, complete schedule information and custom printable timetables will be available on Metro Online. Timetables and maps for routes that will be new on Sept 29 are already available. You can also plan your trips online with Metro's Trip Planner by entering a travel date of Sept. 29 or later. Re-check your itinerary before you travel in case of last minute updates.
Metro's Customer Information office at 206-553-3000 (TTY Relay: 711) is open from 5 a.m. to 10 p.m. Monday through Friday and 8 a.m. to 7 p.m. Saturday and Sunday. It's closed on major holidays.
On Saturday, Sept 29, the new RapidRide C and D lines begin. They will operate 10-15 minute service frequency most of the day, seven days a week.
The RapidRide C Line will replace portions of routes 54 and 55 between Westwood Village and downtown Seattle via the Fauntleroy Ferry Terminal and Alaska Junction. It will operate via SW Barton St, Fauntleroy Way SW, California Ave SW, SW Avalon Way, SW Spokane St and the Alaskan Way Viaduct. It will also provide convenient connections with bus routes that serve Alki, the Admiral District, Genesee Hill, High Point, South Seattle CC, White Center, Burien and SeaTac International Airport.
Northbound trips to downtown Seattle will leave from a new bus stop eastbound on SW Barton St just west of 26th Ave SW by Westwood Village. Southbound trips to Westwood Village operate southbound on 3rd Ave serving the bus stops at Cedar, Bell, Virginia, Pike and Seneca streets, and the bus stop westbound on Columbia St just east of 2nd Ave.
Please refer to the RapidRide C Line map for more information.
The RapidRide D Line replaces portions of Route 15 between Crown Hill and downtown Seattle via Ballard, Interbay, Uptown, the Seattle Center and Belltown. It will operate via Holman Road NW, 15th Ave NW, 15th Ave W, Elliott Ave W, W Mercer Pl, 1st Ave N and 3rd Ave. It will also provide convenient connections to other bus routes at major transfer points, including NW 85th St, NW Market St, Leary Way NW, W Prospect St and Uptown.
Southbound trips to downtown Seattle will leave from a bus stop northbound on NW 100th Pl just east of 7th Ave NW. Northbound trips to Crown Hill operate northbound on 3rd Ave serving the bus stop eastbound on Seneca St just east of 2nd Ave and the bus stops northbound on 3rd Ave at Pike, Virginia, Bell and Vine streets.
Please refer to the RapidRide D Line map for more information.
RapidRide is a new type of bus service that includes newly designed buses, shelters and signs. The distinctive red and yellow buses are energy efficient, low-emission hybrid vehicles with low floors and three doors for easier, faster boarding. Other features include front-mounted, 3-position bike racks, accessible ramps at the front door, security cameras, air-conditioning, free Wi-Fi, automated ‘Next Stop' display and audio announcements and more destination signs.
The new stations and stops have shelters with improved weather protection, interior lighting for safety and visibility, accessible boarding platforms, benches, trash receptacles, bicycle racks (at many locations and by request), and a stop request light you can trigger at night to signal the bus driver you’re there. Stations include "real-time" bus arrival signs, lighted maps, and ORCA card readers.
Paying Your Fare
RapidRide has a fare payment system that features ORCA card readers at many stations. At these stations, riders can tap their cards to the ORCA card readers before boarding buses and enter through the back two doors. If a bus stop doesn't have a card reader or if you're paying with cash or tickets, you must enter through the front doors. Riders with a valid paper transfer or non-ORCA pass can enter through the back doors at all stops.
New Route 32 will replace Route 30 between the U-District and the Seattle Center. It will operate the same routing as former Route 30 between the U-District and Fremont. From Fremont to the Seattle Center, it will operate via W Nickerson St (serving Seattle Pacific University), 15th Ave W and W Mercer Pl.
Route 32 will operate every 15 to 30 minutes during the peak periods and every 30 minutes during the off-peak periods. It will be timed with Route 31 to provide 15 minute service between W Nickerson St and the UW. From the UW, routes 31 and 32 will be connected to routes 65 or 75, providing service every 15 minutes between W Nickerson St and Children's Hospital.
New Route 40 provides all-day service between downtown Seattle and the Northgate TC via South Lake Union, Westlake Ave North, Fremont, Ballard and North Seattle CC. It will operate on 3rd Ave serving the northbound bus stops at James, Madison, Union and Pine streets. Route 40 replaces portions of routes 5, 17, 18, 30 and 75. Also, one northbound Route 40 trip to Northgate leaving 4th Ave S & S Jackson St at 5:25 a.m. and one southbound trip to downtown Seattle leaving the Northgate TC at 12:15 a.m. will be added. These trips do not appear in the printed timetable.
New Route 50 provides all-day service between the Rainier Valley and West Seattle via Columbia City, north Delridge, Alaska Junction and the Admiral District. It will connect to the RapidRide C Line at the Alaska Junction and to Link at Othello, Columbia City and SODO stations. Route 50 will operate every 20 minutes during the peak periods, every 30 minutes during the midday and Saturday, and every 60 minutes at night and on Sunday.
New Route 61 provides all-day service between North Beach and Ballard via Sunset Hill and will serve 32nd Ave NW and NW Market St, replacing local service on parts of routes 17 and 18. On weekdays, it will operate about every 30 minutes from 6:15 a.m. to 10:45 p.m.
Revised Route 2 Express will be renumbered Route 29. Route 29 will operate the same routing as former Route 2E but will be extended to NW Market St & 28th Ave NW in Ballard via 3rd Ave W, W Nickerson St, Leary Ave NW and NW Market St. Also, southbound trips to downtown Seattle will operate on 2nd Ave instead of 3rd Ave.
The Summit (north) portion of revised Route 14 will be re-numbered Route 47. The routing will be the same and service levels will be similar to Route 14 except that it will only operate until 10 p.m. In downtown Seattle, it will serve Pine and Pike streets and turn back on 2nd Ave instead of 3rd Ave.
Due to duplication with other routes, low ridership and other performance issues, the routes listed below will be discontinued. The service hours for deleted routes will be reinvested on other routes to address overloads, on-time performance and under-served corridors. Alternative routes and service options are listed below.
Route 15 Express will provide service north of NW 85th St during the morning and afternoon peak periods. The RapidRide D Line will provide service south of NW 85th St.
Route 31 and new routes 29, 32, 40 and 61 will provide alternative service.
Route 18 Express, new routes 40 and 61 and the RapidRide D Line provide alternative service.
Route 131 will serve Highland Park and 4th Ave S. Alternative service will be provided by Route 60 to the Duwamish area and routes 120 and 131 to downtown Seattle. Routes 131 and 132 will both serve 4th Ave S between S Michigan St and downtown Seattle.
Alternative service will be provided by Route 7 Express on Rainier Ave S and new Route 50 connecting Seward Park with the Othello and Columbia City Link light rail stations.
No alternative service will be available on Harbor Island. For Vanpool and VanShare information, call 206-625-4500 or send an e-mail.
New Route 50 will provide service to the Othello and Columbia City Link light rail stations or other Metro routes traveling to downtown Seattle.
Alternative service will be provided by Route 32 between Uptown and the U-District and routes 31 and 32 between North Queen Anne, Wallingford and the U-District. For service between Upper Queen Anne and the U-District, board Route 13 and transfer at 3rd Ave W & W Nickerson St to routes 31 or 32.
No alternative service will be available between Shilshole and Ballard. Route 44 will provide service between Ballard and the U-District. New Route 40 will connect Ballard and Fremont. Routes 31 and 32 will provide service between Fremont, Wallingford and the U-District.
During the peak periods only, Route 57 provides alternative service to Genesee Hill. No service will be available on the eastern portion of Route 51 between California Ave SW & SW Hanford St and 35th Ave SW and SW Avalon Way. Routes 50, 55 and 128 will provide service between the Admiral District and Alaska Junction.
During the peak periods only, Route 37 provides service on 48th Ave SW, Beach Dr SW, Alki Ave SW and Harbor Ave SW. The Water Taxi shuttle routes 771 and 773 also provide all-day service during the summer months via Alki Ave SW and Harbor Ave SW but operate only during the peak periods during the rest of the year. Route 50 provides all-day service between Alki and the Alaska Junction via the Admiral district.
The new RapidRide C Line replaces Route 54.
Route 116 and the RapidRide C Line provide alternative service to and from downtown Seattle.
During the peak periods, Route 56 Express will continue to operate between the Admiral District and downtown Seattle. Route 50 provides alternative service between Alki and SODO during the off-peak periods where transfers can be made to the RapidRide C Line or Route 21, routes operating northbound on the SODO Busway or Link light rail to downtown Seattle.
Route 81 Night Owl
The RapidRide D Line will provide an alternative 2:15 and 3:30 a.m. trip between downtown Seattle and Ballard.
Route 85 Night Owl
The RapidRide C Line will provide alternative 2:15 (along with Route 120) and 3:30 a.m. trips from downtown Seattle to West Seattle.
No direct alternative service will be available between Burien and the U-District. Alternative service to downtown Seattle will be provided by routes 121, 122 and 123 from the Burien TC, routes 113 and 120 from White Center and Route 113 from the Olson/Myers Way P&R. Transfers can be made at Bay A in the transit tunnel to routes 71, 72 and 73 for service to the U-District or Route 255 to Montlake.
Alternative service will be provided by Route 131 between Burien and downtown Seattle via 1st Ave S, Highland Park and 4th Ave S, and Route 124 between Georgetown and downtown Seattle via Airport Way S.
See the "Schedule & Route Revisions" section.
Beginning Saturday, Sept. 29, the Ride Free Area in downtown Seattle will end. At the same time, riders will be required to pay on entry for all trips in King County. Using your ORCA card is the quickest way to board and it gives you a two-hour transfer window when making multiple bus trips within a short timeframe and allows transfers between transit agencies based on the fare purchased.
These changes will standardize Metro's boarding procedure. You will board and pay at the front door for every ride.
The only exceptions will be on Metro's RapidRide lines at stations with ORCA readers, ST's Link Light Rail and Sounder which allows boarding at all doors and on morning Vashon Island service leaving the Fauntleroy ferry dock for downtown Seattle.
Having everyone pay on entry may add to the time it takes to board the bus, especially in the tunnel and at busy downtown Seattle bus stops during commute times. However, these changes will make Metro's system simpler to use. It also will help speed up the de-boarding process. Riders will be encouraged to exit through the rear doors whenever possible. People who need to, however, such as those with strollers or mobility devices, anyone needing a little extra time, or anyone who needs to let the driver know that they are removing a bike from the rack, can exit by the front door.
Transit Alert subscribers can receive e-mail and text notification when their service is significantly affected by weather, construction, events or other major disruptions.
Schedule & Route Revisions
Below is a numerical listing of affected routes throughout Metro's service area. Visit Metro Online or pick up a new blue timetable for complete route and schedule information.
Metro is making some scheduling changes to reduce costs, preserve bus service and operate more efficiently. You may notice differences in the arrival and departure times of your route.
These new routes will be added:
These routes will be deleted:
The northbound trip to Everett leaving 6th Ave S & S Atlantic St at 3:41 pm will be revised to leave four minutes earlier at 3:37 pm.
Route 522 will move from 3rd Ave to 4th Ave serving the bus stop on 4th Ave S just south of S Jackson St, the bus stops on 4th Ave at James, Madison, University and Pike streets, and the bus stop on Olive Way just west of 6th Ave. It will no longer stop at the transit island on 4th Ave S just north of S Jackson St, at the northbound bus stops on 3rd Ave at James, Madison and Union streets, and at the bus stop on Pike St just west of 6th Ave.
Two southbound trips to Tacoma leaving NE 45th St & University Way NE at 12:38 and 1:38 pm will be added. Also, service between the Tacoma Dome Station and downtown Tacoma will be discontinued.
ST 590, 592, 594, 595
Routes 590, 592, 594 and 595 will serve two new northbound and southbound bus stops in downtown Seattle. Northbound trips to downtown Seattle will stop at the bus stops eastbound on Howell St just east of Yale Ave and northbound on Eastlake Ave E Just south of Stewart St. Southbound trips to Pierce County will stop at the bus stops southbound on Eastlake Ave E just north of Stewart St and westbound on Stewart St just west of Yale Ave.
One southbound trip to Lakewood leaving Stewart St & 9th Ave between 6:45 and 7:15 am, and seven southbound trips leaving between 2:30 and 7 pm will be added.
Service frequency will be reduced from 10 to 15 minutes between 5:20 and 6:50 am and from 3:30 to 5:50 pm. Also, northbound Route 592 trips to downtown Seattle will be revised to operate via Seneca St, 4th Ave, Olive Way and Howell St, bypassing the SODO Busway.
Two southbound trips to Tacoma leaving Stewart St & 9th Ave between 1:15 and 2:30 pm and between 7 and 8:30 pm will be added.
For detailed Sound Transit service and schedule information, please check Sound Transit's Ride the Wave Transit Guide.
Metro bus routes will operate a Sunday schedule on Thanksgiving Day, Thursday, Nov. 22; Christmas Day, Tuesday, Dec. 25; and New Year's Day, Tuesday, Jan. 1, 2013.
Metro will operate a reduced weekday schedule on Veterans Day Observed, Monday, Nov. 12; the day after Thanksgiving, Friday, Nov. 23; Christmas Eve, Monday, Dec. 24; the holiday week from Wednesday, Dec. 26, through Friday, Dec. 28; New Year's Eve, Monday, Dec. 31; and Martin Luther King Jr. Day, Monday, Jan. 21, 2013.
Please check the Holiday Service page for details.
Routes 522, 540, 542, 545, 550, 554, 555, 556, 560, Link, Sounder
The Sound Transit bus routes listed above operated by Metro, and those operated by Pierce Transit (routes 566 and 577), will operate a weekday schedule on Veterans Day Observed, Monday, Nov 12; the day after Thanksgiving, Friday, Nov 23; Christmas Eve, Monday, Dec 24; New Year's Eve, Monday, Dec 31; and Martin Luther King Jr. Day, Monday, Jan 21, 2013. Sunday schedules will be in effect on Veterans Day, Sunday, Nov 11; Thanksgiving Day, Thursday, Nov 22; Christmas Day, Tuesday, Dec 25; and New Year's Day, Tuesday, Jan 1, 2013.
Link will operate the same schedules as the routes listed above except for Saturday service on the day after Thanksgiving, Christmas Eve and Martin Luther King Jr. Day, and extended Saturday service on New Year's Eve.
Sounder commuter rail will not operate on these holidays except for a weekday schedule on Veterans Day Observed and Martin Luther King Jr. Day, and a reduced weekday schedule on Christmas Eve and New Year's Eve.
For holiday service information for ST routes operated by Pierce Transit and Community Transit — including routes 510, 511, 513, 532, 535, 574, 566, 577, 578, 590, 592, 593, 594, 595 and Tacoma Link — please visit Sound Transit.
Designated trips on routes 31, 32, 65, 67, 68, 75, 167, 197, 205, 271, 277, 372 and 373 will be canceled from Monday, Dec 17 through Friday, Dec 23, and from Wednesday, Jan 2, through Friday, Jan 4, 2013 when the University of Washington is not in session.
Dial-A-Ride Transit allows riders to request a pick-up or drop-off at locations away from the bus's regular route within specified DART service areas. Reservations can be made by calling 1-866-261-3278 (voice) or 1-800-246-1646 (TTY) at least two hours before you want to be picked up. Reservations can be made for 30 days at a time, up to 30 days in advance. Riders can request a drop-off within the specified DART area by asking the bus driver. However, only a limited number of off-route deviations can be made on any given trip. Requests for a special pick-up or drop-off are taken on a first-come, first-served basis.
Due to safety and other operational considerations (narrow streets, cul-de-sacs, etc.), door-to-door service may not be possible. You may need to board or exit a block or more away from the location requested.
Higher fuel prices, increased insurance rates, tolls and longer drive times make commuting by car more expensive and stressful every day. Metro manages the largest publicly owned and operated commuter van program in the nation, providing vans for groups of five to fifteen people all over the Puget Sound region. To get started, call 206-625-4500, visit the RideShare website or send an e-mail.
Let VanShare bridge the gap in your commute. With VanShare, you can connect with a bus, train or ferry to get to and from work. Use a VanShare van on the first or last leg of your trip and from transit connections at bus stops, park-and-rides, and rail stations or ferry terminals. Plus, your van can be available for personal errands during the day. To get started, call 206-625-4500, or send an e-mail.
Past Service Changes