Dept. of Transportation
Metro Transit Division

King Street Center
201 S Jackson St
Seattle, WA 98104

Special Rider Alert

Service Change – Beginning Saturday, Oct. 1, 2011

Making the transit system as efficient as possible.

Every day, changes occur to roads, businesses and communities that affect our transportation network. King County Metro Transit responds to these changes by adjusting and modifying its bus service three times each year. We want to make the transit system as efficient as possible, improve the speed and convenience of your bus trips and deliver service you can rely on.

This Special Rider Alert summarizes service revisions that begin in early October. These revisions include the start of the RapidRide B Line and a major restructure of the eastside service network. Please read this page for a summary of the changes, and check your route's new purple timetable for more details.

You can also explore our website or call us at 206-553-3000 to learn about the many transportation options and services available to you in King County. Take your pick of travel modes: bus, train, VanPool, VanShare, Rideshare, Access vans for eligible riders, carpool, bike-and-ride and more. Name the place where you want to go — work, home or play — and choose your time. You'll find that Metro has a solution for you. 

At Metro, we're working hard to give you easy, convenient access to the places you want to go, while helping you save money, control stress and protect the environment. So when we say, "We'll Get You There," we mean it!

If you have questions or need help planning your trip, call Metro Customer Information at 206-553-3000 (TTY Relay: 711) or visit our Trip Planner.

Highlights

New purple timetables and trip planning

Pick up a new purple timetable on your bus or at a Metro information rack. On Friday, Sept. 30, complete schedule information and custom printable timetables will be available on Metro Online. You can also plan your trips online as early as Sept. 21 with Metro's Trip Planner. Remember to enter a travel date of Oct. 1 or later.

If you ride Community Transit, Pierce Transit or Sound Transit, please check their websites and new schedules.

Metro's Customer Information office at 206-553-3000 (TTY Relay: 711) is open from 5 a.m. to 10 p.m. Monday through Friday and 8 a.m. to 7 p.m. Saturday and Sunday. It's closed on major holidays.

RapidRide B Line begins

RapidRide B Line

On Saturday, Oct 1, the new RapidRide B Line replaces portions of routes 230 (east segment) and 253 between the Bellevue and Redmond transit centers via Crossroads and Overlake. It will operate via NE 8th St, 156th Ave NE, NE 24th St, 152nd Ave NE, NE 40th St, 148th Ave NE and NE 90th St, and also serve the Overlake P&R and transit center. It will also connect with buses serving the Eastside, Seattle, south King County, Lynnwood, Everett and other major destinations.

The B Line operates every 10-15 minutes most of the day. Westbound trips to Bellevue will serve Bay 4 at the Redmond TC. Eastbound trips to Redmond will serve Bay 3 at the Bellevue TC.

RapidRide is a new type of Metro bus service that includes newly designed buses, shelters and signs. The distinctive red and yellow buses are energy efficient, low-emission hybrid vehicles with low floors and three doors for easier, faster boarding. Other features include front-mounted, 3-position bike racks, accessible ramps at the front door, security cameras, air-conditioning, free Wi-Fi, automated 'Next Stop' display and audio announcements and more destination signs.

The new stations have shelters with improved weather protection, interior lighting for safety and visibility, accessible boarding platforms, benches, trash receptacles and bicycle racks (at many locations and by request). New technology includes passenger activated bus stop lights (“I-Signals”) that signal the driver you're waiting, and electronic displays that tell the minutes before the next scheduled bus arrives. RapidRide bus stops have signs and features that reflect the RapidRide style and color scheme.

RapidRide has a fare payment system that features ORCA card readers at 19 major stations. At these stations, riders can tap their cards to the ORCA card reader before boarding buses and enter through the back two doors. If a bus stop doesn't have a card reader or if you are paying with cash or tickets, you must enter through the front doors.

Major Eastside service revisions

Beginning Saturday, Oct 1, most bus routes on the Eastside will be restructured to improve the efficiency of the transit network and to complement the new RapidRide B Line.

Service changes include revised routing on Metro routes 211, 221, 234, 238, 240, 245, 246 249, 250, 265 and 930 DART.  New trips will be added to Metro routes 211, 212, 255 and 271, and ST routes 522 and 545.

Three new routes will be added. Route 226 will provide service between the Bellevue TC and the Eastgate P&R via NE Bellevue-Redmond Road, Overlake, east Bellevue, Crossroads, southeast Bellevue and Bellevue College. It will replace portions of deleted routes 230 and 233 (see below), and revised Route 245. Route 235 will operate between the Kingsgate P&R and Bellevue TC via Kirkland, south Kirkland, and the hospital district on 116th Ave NE in Bellevue. It replaces most of the western segment of deleted Route 230. Route 241 will operate between Eastgate P&R and the Bellevue TC via SE Newport Way, Factoria, South Bellevue P&R and 108th Ave SE. It replaces Route 222 between Factoria and Eastgate and Route 240 between Factoria and the Bellevue TC.

Routes 222, 225, 229, 230, 233, 247, 253, 256, 261, 266, 272, 918 and 926 will be discontinued. Selected trips on Metro routes 219, 236, 237 and 908 DART, will also be deleted. By making these reductions, Metro can add trips to more heavily used routes and avoid duplication of transit services.

Selected trips on ST routes 532, 560, 566, 577 and 592 will also be deleted.

Please refer to Schedule & Route Revisions on this page for more information about these routes. 

Also see the new central eastside all-day transit service map to see an overview of the Eastside's all-day routes, connections, park and ride lot and transit center locations.

New Bellevue Transit Center bay assignments

Beginning Saturday, Oct 1, bay assignments at the Bellevue TC will be revised to accommodate new routes 226, 235 and 241 and the RapidRide B Line. These boarding locations will ease transfers between routes and improve service to common destinations.

Please refer to the map of the Bellevue TC for information on boarding locations and route destinations.

Routing revision for 1st Ave S routes 21, 22, 37 (northbound), 56, 57, 85 Night Owl, 116, 118, 119 and 132.

Beginning Saturday, Oct 1, routes 21, 22, 37 (northbound), 56, 57, 85 Night Owl, 116, 118, 119 and 132 will be revised to operate via 4th Ave S between S Lander St and Edgar Martinez Dr S due to Alaskan Way Viaduct construction. These routes will not operate, in either direction, via 1st Ave S between S Lander St and Edgar Martinez Dr S for about four years during this phase of the construction project.

Improved Route 54 service frequency

In order to improve transit mobility for residents of West Seattle and to mitigate anticipated delays due to Alaskan Way Viaduct construction, Route 54 service frequency will improve from 30 minutes to 15 minutes during weekday midday and Saturday service. It will maintain the existing 15-minute service frequency during weekday peak periods.

New Transit Now service on routes 75, 193, 211, 303 and 309

Improvements on Route 75 are funded through a Transit Now service partnership between Metro and Seattle Children's Hospital. Two Route 75 southbound trips to Seattle Children's Hospital leaving NE 125th St and Lake City Way NE at 6:33 a.m. and Northgate TC at 7:05 p.m. and four northbound trips to Ballard leaving the U-District at 6:31 a.m. and 2:25, 3:22 and 6:59 p.m. will be added.

Improvements on routes 193, 211, 303 and 309 are funded through a Transit Now service partnership between Metro and First Hill employers. 

Route 193 will be extended to serve the Federal Way TC and the Federal Way/S 320th St P&R. Southbound trips to Federal Way from downtown Seattle will serve the Kent-Des Moines freeway stop and Bay 2 at the Federal Way TC. Northbound trips to downtown Seattle will leave from Bay 1 at the Federal Way/S 320th St P&R and serve Bay 7 at the Federal Way TC. Also, two trips to Federal Way leaving 17th Ave & E Jefferson St at 6:09 and 7:05 p.m. will be added.

Route 211 will be extended to the Issaquah Highlands P&R and will serve Bay 4 in both directions. Also, two westbound trips to First Hill leaving 4th Ave S & S Jackson St at 7:09 and 9:09 am, and two eastbound trips to the Issaquah Highlands P&R leaving 5th Ave S & S Jackson St at about 3:02 and 5:27 p.m. will be added. These trips will connect with all northbound Sounder service to downtown Seattle in the morning and all southbound service to south King and Pierce counties in the afternoon.

Six southbound Route 303 trips to First Hill will be revised to arrive at Boren Ave & Madison St at 6:16, 7:50, 8:02 and 8:30 a.m. Also, two new southbound trips will be added arriving at Boren Ave & Madison St at 6:31 and 8:15 a.m. Also, three northbound trips to the Shoreline P&R leaving 17th Ave & E Jefferson St at 4:06, 4:21 and 4:36 p.m. will be revised to leave five minutes later at 4:11, 4:26 and 4:41 p.m. Also, three new northbound trips will be added leaving 17th Ave & E Jefferson St at 3:26, 3:56 and 7:10 p.m.

Two southbound Route 309 trips to First Hill will be added arriving at Boren Ave & Madison St at 6:50 and 7:20 am. Also, one northbound trip to Kenmore will be added leaving 12th Ave S & S Jackson St at 4 p.m.

Schedule & Route Revisions

Below is a numerical listing of affected routes throughout Metro's service area. The listing includes changes, additions and deletions. Visit Metro Online or pick up a new purple timetable for complete route and schedule information.

Metro Service Revisions

Select a route number to read what's being changed:

The following routes will be deleted:

These new routes will be added:

Sound Transit Service Revisions

Routes 522, 540, 542, 545, 550, 554, 555, 556, 560, 566, 577, Link, Sounder

These Sound Transit bus routes, operated by Metro and Pierce Transit (routes 566 and 577) will operate a weekday schedule on Veterans Day, Friday, Nov 11; the day after Thanksgiving, Friday, Nov 25; and Martin Luther King Jr. Day, Monday, Jan 16, 2012. Saturday schedules are in effect on Christmas Eve, Saturday, Dec 24, and New Year's Eve, Saturday, Dec 31. Sunday schedules will be operated on Thanksgiving Day, Thursday, Nov 24; Christmas Day, Sunday, Dec 25; the day after Christmas, Monday, Dec 26; New Year's Day, Sunday, Jan 1, 2012; and the day after New Year's, Monday, Jan 2, 2012.

Link will operate the same schedules as the routes listed above except for Saturday service on Veterans Day and the day after Thanksgiving, and extended Saturday service on New Year's Eve.

Sounder commuter rail will not operate on these holidays except for weekday service on Veterans Day and a reduced weekday service on Martin Luther King Jr. Day.

For holiday service information for ST routes operated by Pierce Transit and Community Transit — including routes 510, 511, 513, 532, 535, 574, 578, 590, 592, 593, 594, 595 and Tacoma Link — please visit Sound Transit.

Route 522

Two southbound trips to downtown Seattle will be added leaving the UW/Bothell campus at 7:39 and 9:43 a.m. Also, the southbound trip to downtown Seattle leaving UW/Bothell at 7:44 a.m. will be revised to leave five minutes later at 7:49 a.m.

The southbound trips to downtown Seattle leaving the Woodinville P&R at 9:08 and 10:08 p.m. will be deleted.

Route 545

On weekdays, two westbound trips to downtown Seattle will be added leaving the Bear Creek P&R at 9:10 a.m. and 4:37 p.m. Also, the westbound trips leaving the Bear Creek P&R at 9:15 a.m. and 4:30 and 4:43 p.m. will be revised to leave at 9:20 a.m. and 4:27 and 4:47 p.m.

Route 560

On weekdays, the southbound trip to West Seattle leaving Bellevue at 7:57 p.m. will be deleted. The ST Route 566 trip leaving the Bellevue TC at 8 p.m. provides alternative service for customers traveling between Bellevue and Renton.

Route 566

The southbound trips to Auburn leaving the Overlake TC at 7:32 and 8:02 p.m. will be combined into a single trip leaving at 7:47 p.m. Also, the northbound trip to Overlake leaving Auburn Station at 6:32 p.m. will be revised to leave two minutes earlier at 6:30 p.m.

The northbound trip to Overlake leaving Auburn Station at 6 p.m. will be deleted.

Route 577

On weekdays, the southbound trips to Federal Way leaving the Eastlake terminal at 2:41, 3:01 and 4:40 p.m. will be revised to leave at 2:37, 2:57 and 4:39 p.m. Also, a southbound trip to Federal Way will be added leaving 4th Ave & Lenora St at 4:47 p.m.

Route 586

Two southbound trips to Tacoma leaving the U-District at 12:32 and 1:32 p.m. will be added. Also, the southbound trips leaving the U-District at 2:49 and 5:37 p.m. will be revised to leave at 2:32 and 5:32 p.m.

For detailed Sound Transit service and schedule information, please check Sound Transit's Ride the Wave Transit Guide.

Reduced Weekday and Holiday Service

Metro bus routes will operate Sunday schedules on Thanksgiving Day, Thursday, Nov 24; Christmas Day, Sunday, Dec 25; the day after Christmas, Monday, Dec 26; New Year's Day, Sunday, Jan 1, 2012; and the day after New Year's Day, Monday, Jan 2.

Metro will operate a reduced weekday schedule on Veterans Day, Friday, Nov 11; the day after Thanksgiving Day, Friday, Nov 25; the entire holiday week from Tuesday, Dec 27, through Friday, Dec 30; and Martin Luther King Jr. Day, Monday, Jan 16, 2012.

Reduced weekday service operates on a weekday schedule, but many commuter routes are canceled or have fewer trips because of lower demand. Please check your route's timetable for details. Also, check the Sound Transit section of this page, or the Sound Transit website, for more holiday service information.

Reduced Service when UW is not in session

Selected trips on routes 31, 45, 65, 67, 68, 75, 133, 167, 197, 205, 271, 272, 277, 372 and 373 will be canceled from Monday, Dec 19 through Friday, Dec 23, and from Tuesday, Dec 27 through Friday, Dec 30, when the University of Washington is not in session.

Prepare for impacts to bus service and parking due to Alaska Way Viaduct construction and SR-520 tolling

In mid-October, the Alaskan Way Viaduct will close for nine days to remove a portion of the viaduct near S Royal Brougham Way. Northbound and southbound traffic will be rerouted onto the first of two new bridges being built to the west of the existing viaduct.  

Routes 21EX, 37 (southbound), 54, 55, 56EX, 113, 120, 121, 122 and 125 will continue to operate via the Alaskan Way Viaduct after this construction period but longer travel times are anticipated. Please plan ahead and allow extra time when using these routes.

Also, when tolling begins on the SR-520 bridge later this year, Eastside park-and-ride lots are expected to fill faster as more people use the bus. To help ensure a successful commute, we recommend you have a back-up plan in case your usual park-and-ride is full.

For more information, go to our "We'll Get You There" page and select the Alaskan Way Viaduct or 520 bridge programs.

For updates on traffic conditions affecting your route, sign up for Transit Alerts.

Why are things changing?

Metro is making some scheduling changes to reduce costs, preserve bus service, and operate more efficiently. You may notice differences in the schedule for your route or trip. Metro also has deleted some routes and trips.

Updated: September 20, 2011