Dept. of Transportation
Metro Transit Division

King Street Center
201 S Jackson St
Seattle, WA 98104
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Lake City Way, Multi-Modal Project - FAQ


Q. Why are bus stops being consolidated?

A. Along fast moving high traffic volume corridors such as Lake City Way and SR-522 King County Metro strives to support increased pedestrian and traffic safety by positioning bus stops at signalized intersections. In addition, bus stops located before signalized intersections may be relocated past the intersection to reduce signal related service delays and support future transit signal priority projects.

Bus stops spaced too closely together can contribute to an uncomfortable ride, stop and go traffic problems and a longer overall bus trip. For example, a number of stops along Lake City Way are located less than 600 feet from an adjacent stop, far less than the desired mile spacing along major arterials. Closely spaced stops will be consolidated to provide more efficient service. Concentrated ridership also allows a greater investment into improved passenger facilities.


Q. What are the benefits of bus stop consolidation?

A.

  • Concentrates riders at fewer stops which results in greater value for money spent on passenger amenities at bus stops.
  • May increase boardings past minimum number of riders needed to justify bus stop improvements, such as shelters, lighting and benches
  • Provides a smoother, less jerky ride for on board passengers.
  • May reduce overall trip time.
  • Improves flow of general traffic by allowing bus to travel closer to the speed of general traffic.
  • Reduces stop and go traffic impacts behind bus.
  • Concentrates pedestrian crossings to help justify pedestrian improvements.
  • Promotes increased security by increasing number of people waiting at stops.
  • Returns curb space to the neighborhood.
  • Reduces maintenance commitments.
  • Helps alleviate bunching of buses when bus schedules are improved.
  • Reduces potential incidents of merging or rear end related accidents.

Q. What bus service changes will be happening in September 2002?

A. On September 28, 2002 the Metro Route 307 will be eliminated and replaced by the new Sound Transit Route 522. The new Sound Transit Route 522 will travel from the Woodinville Park and Ride to downtown Seattle and will make limited stops. Route 522 will offer a 10-15 minute faster trip for riders north of Lake City.

Route 522 will not stop between Lake City Way /NE 125 ST and downtown Seattle and will not serve Northgate. Service between Northgate and Lake City will be provided by the Route 41.

Route 41 will be extended to Lake City Way and NE 130 ST and will provide frequent 15 minute service to Northgate for Route 522 riders and others by transferring at NE 130 ST.

Route 312 service will no longer serve Woodinville. Route 312 will start at UW Bothell Campus, continue on current routing and make an additional stop on Lake City Way / NE 130 St.

Route 372 will have expanded two-way service on weekdays and an added express stop at Lake City Way / NE 110 ST. Route 372 will be revised to replace discontinued Route 307 service between Bothell and Woodinville in the North Creek area and UW Bothell Campus. Please refer to the Service Change brochure available in early September for more information.

These changes support larger project components of extended transit lanes, bus stop and traffic signal improvements along SR 522 and Lake City Way from Bothell to I-5. While some riders may need to walk an extra block or two the resulting improved ride should help compensate for the inconvenience.

PLEASE NOTE:
Other service revisions effective on September 28, 2002 may be made. Be sure to consult the Service Change Brochure available in early September for complete information.


Q. Where will the Route 522 stop?

A. The new Sound Transit Route 522 will replace Metro Route 307. Route 522 will make stops ONLY at:

  • Woodinville Park and Ride
  • NE 178 PL / 138 PL NE (new stop)
  • 112 AV NE / NE 195 ST
  • UW Bothell Campus
  • Bothell Park and Ride
  • Bothell WY NE / NE 180 ST
  • NE Bothell WY / 80 AV NE
  • NE Bothell WY / Kenmore Park and Ride
  • NE Bothell WY / 68 AV NE
  • NE Bothell WY / 61 AV NE
  • Bothell WY NE / Ballinger WY NE
  • Bothell WY NE / NE 170 ST
  • Bothell WY NE / NE 165 ST
  • Lake City WY NE / NE 145 ST
  • Lake City WY NE / NE 137 ST
  • Lake City WY NE / NE 130 ST
  • Lake City WY NE / NE 125 ST (last stop before Downtown Seattle)
  • Downtown Seattle (See Service change brochure for stop locations in Downtown Seattle)

Q. Who decides where the Route 522 will stop?

A. Sound Transit staff make that decision.


Q. Where can I get more information?

A. The City of Seattle has planned major street revisions along Lake City Way. You can get more information on these changes at the City of Seattle web site [External link]

Information on Sound Transit Service can be found on the Sound Transit web site. [external site]

Information on changes in Metro Service can be found on Metro Online

Metro's Customer Assistance Office 206-553-3000


Q. When will this happen?

A. While the planning for bus stop improvements and some relocations are already underway permanent closure of the stops listed below are proposed to be effective on or before the September 28, 2002 Service Change.


Q. How did you decide which stops to remove?

A. Stops located at signalized intersections can provide safe and efficient crossings for pedestrians. When stops are located just past signalized intersections our buses experience less signal related delays.

We looked at removing stops that:

  • were not at signalized intersections.
  • ere spaced too close together. We want to achieve a stop spacing of 1000 -1200 feet.
  • id not have space for appropriate bus pullouts where required.

The replacement of the Route 307 by Sound Transit Route 522 will provide the majority of 307 riders with improved service and allows Metro to expand service on Route 41 to Northgate. In congested corridors a longer distance between stops smoothes out operation and can improve travel time.


Q. How many riders are being asked to go to a different stop along Lake City Way?

A. Approximately 1800 people a day board buses traveling toward Seattle along Lake City Way between NE 145 ST and NE 95 ST. There are about 135 riders (7.5%) who currently board at bus stops that are being proposed for removal. We estimate very few of these riders will have to walk more than 500 feet (about 2 minutes) to a new stop.

Approximately 1320 people a day board buses traveling toward Seattle along SR-522 between Bothell and NE 145 ST. There are about 70 (5.3%) riders who currently board at bus stops that are being proposed for removal.

A large portion of riders at stops proposed for closure currently ride the Route 307. The Sound Transit Route 522 that will replace the Route 307 would not have stopped at any of these stops.


Q. What will be happening at my stop on Lake City Way?

A.

  • NE 145 ST- Will remain open. This is at a signalized intersection and in September will be served by new Sound Transit Route 522 replacing the Route 307. Will also be served by routes 65 (southbound only), 306, 308 (northbound only), 312, 372.
  • NE 140 ST - Both stops will be closed. Both stops are not at a signalized intersection and the southbound stop is less than 450 feet from the sheltered bus stop at NE 137 ST. These stops would not have been served by the new Route 522 which replaces the Route 307. Riders now using this stop would use the stops at NE 137 ST.
  • NE 137 ST- Will remain open. These stops are at a signalized intersection and will be served by the new Sound Transit Route 522. Will also continue to be served by routes 306, 312, 372.
  • NE 135 ST- Both stops will be closed. These stops are not at a signalized intersection and would not have been served by the Route 522 which replaces the Route 307. Current riders would want to use the stops at NE 137 ST, about 600 feet to the north.
  • NE 130 ST- Will remain open with some changes. These stops are at a signalized intersection and will be served by the new Sound Transit Route 522 which is planned to replace the Route 307. Since the new Route 522 will not serve Northgate the NE 130 ST stops will be the major transfer point to the extended Route 41 which will provide improved service to Northgate every 15 minutes. Service continuing northbound will be able to use future new Transit Only lane starting at NE 130 ST. The stop currently just north of the sheltered bus stop will be closed. Route 312 service will also be added to the stops in both directions. The northbound stop at Fred Meyer will serve routes 41, 72, 79, 306, 312, 372, 522. The southbound stop by Wells Fargo will be improved to provide a new passenger shelter and serve the same routes.
  • NE 125 ST- Will remain open. These stops are served by a mid-block signalized crosswalk between them. The southbound stop will be the last stop served by the new Sound Transit Route 522 before it expresses to Downtown Seattle. The northbound stop will be the first stop for the Route 522 after leaving Downtown Seattle. Southbound stop will continue to be served by Routes 72, 75, 79, 306, 312, 372. Northbound stop will serve routes 306, 312, 372, 522.
  • NE 123 ST. This southbound stop will be closed. Riders should use the next stop about 550 feet to the south at NE 120 ST.
  • NE 120 ST - Will remain open with some changes. These stops are served by a signalized intersection. The southbound stop will be relocated to the south side of NE 120 ST with a new passenger shelter and improved sidewalk and lighting. New sidewalk will be constructed between NE 120 ST and Northgate Way. These stops will continue to be served by Routes 72, 75, 79, 243, 306, 312, 372.
  • NE 117 ST - These stops will be closed. These stops are not at a signalized intersection. Riders should use the stops about 600 feet to the north at NE 120 ST.
  • NE 115 ST- Will remain open with some changes. These stops are served by a signalized intersection. The northbound stop, now closer to NE 117 ST will be relocated about 400 feet back closer to NE 115 ST. This stop was originally moved to serve the DSHS Offices which have since relocated. The southbound stop will be improved. New curb and sidewalk will be added between Northgate Way and NE 120 ST along with improved drainage. The stop will continue to be served by Routes 72, 75, 79, 243.
  • NE 113 ST - Will remain open with some changes. These stops are served by a signalized intersection. The southbound stop may be improved to provide a better waiting environment. If sidewalks are installed from between NE 113 ST and NE 115 ST, or between NE 113 ST and NE 110 ST these stops may be closed. Will continue to be served by Routes 72, 75(northbound only), 79, 243.
  • NE 110 ST- Will remain open with some changes. These stops are served by a signalized intersection. The northbound stop will be lengthened to allow safer bus service to and from the stop. Will continue to be served by Routes 72, 79, 243, 372.
  • NE 107 ST - This northbound stop will be closed. Riders would use either the stops at the signalized crossing at NE 110 ST, 500 feet to the north or stops at signalized crossing at 24 AV NE about 450 feet to the south.
  • 24 AV NE - Will remain open with some changes. These stops are service by a signalized pedestrian crossing. The southbound stop will be improved with a new bus pullout, new shelter, enlarged waiting area, new curb and sidewalk and improved lighting. Will continue to be served by Routes 72, 79, 243.
  • NE 102 ST - This southbound stop will be closed. The current southbound stop located on the southern side of the intersection near NE 102 ST will be closed. Riders should use the stop approximately 400 feet to the north at 24 AV NE.
  • Fisher Place - This northbound stop will remain open at this time. No current southbound stop. Will continue to be served by Routes 72, 79, 243.
  • NE 98 ST - Will remain open. These stops are served by a signalized intersection. Some improvements to the southbound stop may be possible. Will continue to be served by Routes 72, 79, 243.
  • NE 95 ST - Will remain open - These stops are served by a signalized intersection. Will continue to be served by Routes 72, 79, 243.

Q. How do you know how many riders use each stop?

A. Special buses with passenger counting equipment are assigned to your route on a periodic basis. These buses count the number of people getting on and off at each stop. The figures are reviewed for consistency over an annual basis. While errors do occur we have found the overall numbers to be a reasonable indicator of customer use.


Q. Will these changes improve my travel time

A. Probably. Actual travel time savings will not be known until the revised service and stop pattern has been in operation for a few months. Schedule revisions will be made over the period of a number of Service Changes. The farther out you board your bus the greater the potential time savings. The combination of improved bus only travel lanes, signal coordination and stop consolidation is a relatively new strategy but has shown initial improvements of 10% or more in travel time savings, as well as a more comfortable ride.


Q. Can I get my bus stop put back in?

A. After 6-12 months of operation we will review bus stop locations, bus operation, traffic conditions, the pedestrian crossing environment and ridership. New stops may be installed if there is a definite need and the new locations do not adversely effect bus operation or general traffic. All new or reinstalled stops must also be approved by the local jurisdiction or WSDOT.


Q. I don't have a problem crossing the street without a signal, why does that matter?

A. Not all our riders are physically able to quickly and safely cross a busy 5 lane roadway. Reduced lighting, inclement weather and physical limitations can increase the difficulty of safely crossing such a busy arterial. While it is always not possible, placing stops close to signalized intersections makes access to transit more easily available for all our riders and reduces mid-block (jaywalking) crossings.


Q. How do I get a shelter or a bench at my stop?

A. If a stop averages over 25 people boarding per day (50 in urban areas) it may be eligible for a shelter or 15 people per day for a bench. Actual installation of a shelter depends on available right-of-way, local jurisdiction approval and available resources. Due to the maintenance costs associated with passenger shelters we prioritize their installation on actual need (current riders using the stop).


Q. How do I get better lighting at my stop?

A. Contact Metro Customer Assistance and request it. We will check the current night time lighting level and see if it needs improvement. At times small changes to existing fixtures can solve the problem. While Metro can install new fixtures the local jurisdiction must agree to cover operation and maintenance costs. Many of the stops along Lake City Way are already slated for improved lighting.


Q. What happens when I cannot walk the extra distance to the bus stop?

A. If you have a disability that will prevent you from traveling to the nearest bus stop you may be able to arrange the alternate ACCESS transportation service. Please call 206-263-3113 for more information.

We understand that some riders may have to walk an extra minute or two to catch their bus and we realize this may be an inconvenience. The extra walk should be compensated by improved trip times and a smoother ride.


Q. Have the final decisions have already been made?

A. This current proposal takes into account all the information we have gathered to date. However, there may be unusual situations or special circumstances that we are not aware of that would be important to consider. This is why your input is important to us. Please contact us by July 15, 2002.

Alternative formats available. Call Voice 206-684-2046, TTY 206-684-2029

Updated: Jul. 17, 2002