Commuter Van Program
Resources for Vanpoolers and VanSharers

These links provide useful information for Metro's Commuter Van drivers, bookkeepers, and riders.

Commuter Vans

• Commuter Van Orientation
• Program Manual (revised 3/2013)
• Vanpool Voices newsletter (current & back issues)

Fares & Accounting

• Information & Forms
• Rideshare Services Representatives Contact List (revised 5/2013)

Rider Recruitment & Retention

• Tips for a Healthy Commuter Van
• Find commuting partners with RideshareOnline.com
• "Riders Wanted" sign for recruiting riders
• Ticket to Ride flyer & form for free trial rides (revised 2/2013)
• Guaranteed Ride Home information
• Metro Commuter Van Program Application & Agreement with Terms & Conditions (revised 12/2011)

Vehicles & Driving

• Emergency and Accident Procedures
• Traffic Collision Report Form
• Flood Preparedness Bulletin
• Maintenance and Repair Garages
• Winter Driving Tips
• Commuter Van Use & "Transit Only" vs. "Bus Only", Etc.
• Rideshare Services Representatives Contact List (revised 5/2013)
• Commuter Van Vehicle Sales
• Fueling Commuter Vans
• Voyager Fleet Card Vendors

Contact Metro Rideshare Operations

• Local Calls: 206-625-4500
• Toll Free: 1-800-427-8249
• TTY Relay: 1-800-833-6388
• Fax: 206-684-2166
• Mailing Address: KSC-TR-0812, 201 South Jackson St, Seattle, WA 98104-0770

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Prepared for Emergencies?

Snow, floods... before an emergency hits, use this helpful commuter checklist to get prepared.

And, if you are an employer too, here is an employer checklist.