Custom Bus

Custom Bus

King County Metro Custom Bus Program expands mobility options and extends the reach of transit to areas and institutions not served or well served by regular bus service. Custom Bus is an express bus service designed to meet the specific needs of schools, groups and employers who subscribe to the service. It is a demand-responsive, fixed-route service with schedules tailored to the travel times and patterns of the institutions.

About fares and the route

Custom Bus is open to the public and makes stops along defined routes.

Fares are integrated into the Regional ORCA System and to comply with the King County Council's cost recovery mandate, fares are established to deliver a higher recovery rate than regular bus fares. Custom bus fare variations are set based on the distance traveled and the time required to operate the specific routes. The service allows for a cost-sharing arrangement between employees and their employers and among employers or nearby schools and their students.

For more information

If you have questions or want information on existing Custom Bus routes, please call 206-625-4500 or send an email.

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  • Local Calls: 206-625-4500
  • Toll Free: 1-800-427-8249
  • TTY Relay: 711
  • Fax: 206-684-2166

Mailing Address:
Rideshare Operations
201 S Jackson St
Seattle, WA 98104-0770

Accessible commuter vans are available to groups upon request; TTY users, please dial your relay service at 7-1-1 to get in touch with rideshare staff (available 8 AM to 5 PM, Monday through Friday); RideshareOnline.com translation service available to ESL customers via a conference by calling 206-625-4500 (available 8 AM to 5 AM, Monday through Friday).