How to Ride Metro

All Metro buses have lifts or ramps for wheelchair and scooter users and others who use a walker or cane or simply have trouble climbing steps. You will need to get on and off the bus at an accessible bus stop. The bus stop sign will be marked with one of three stickers:

The international access symbol, which means anyone can use the lift or ramp at the bus stop.

The international access symbol with diagonal lines to the right and the words, 'Limited Lift Use Space', which means the bus stop is accessible but with limited space.

"No Lift" decal, which means the lift or ramp cannot be used at that stop.

It's a good idea to find out if a lift or ramp can be used at the bus stops where you will get on and off the bus. If your route uses low-floor buses with ramps, using a stop that has a curb at least 6 inches high will make boarding easier.

To find out if your bus stop is accessible, please call Metro or use Trip Planner by selecting 'Yes' in response to the question, 'Do you require an accessible trip?'

For more information contact the Transit Instruction Program contractor at 206-749-4242. TTY users should only call the statewide relay at 711.