How to Ride Metro

Accessible Buses & Stops

All buses are accessible to people with disabilities.

All Metro buses have lifts or ramps for wheelchair and scooter users and others who use a walker or cane or simply have trouble climbing steps. You will need to get on and off the bus at an accessible bus stop. The bus stop sign will be marked with one of three stickers:

International Access Symbol Sticker
International Access Symbol Sticker

The international access symbol, which means anyone can use the lift or ramp at the bus stop.

Limited Lift Use Space Sticker
Limited Lift Use Space Sticker

The international access symbol with diagonal lines to the right and the words, 'Limited Lift Use Space', which means the bus stop is accessible but with limited space.

No Lift Sticker
No Lift Sticker

"No Lift" decal, which means the lift or ramp cannot be used at that stop.

Make sure your bus stop is accessible before you travel.

It's a good idea to find out if a lift or ramp can be used at the bus stops where you will get on and off the bus. If your route uses low-floor buses with ramps, using a stop that has a curb at least 6 inches high will make boarding easier.

To find out if your bus stop is accessible, please call Metro or use Trip Planner by selecting 'Accessible Trip' in the advanced options.

We provide free transit instruction for people with disabilities and seniors.

For more information contact the Transit Instruction Program contractor at 206-749-4242. TTY users should only call the statewide relay at 711.