Accessible Services


Metro is committed to providing King County residents and visitors with valued transportation services, and our services extend to customers with special needs due to age or disabilities. Metro provides Access Transportation paratransit service for qualified customers, and 100% of Metro buses are accessible.

The Accessible Services group manages the Access Transportation program, and develops transportation products, technologies and services that are accessible and usable by all people. We work to equip and motivate the community to provide additional mobility solutions and empower the public with information to make informed choices.

Additional Transportation Tools is a gateway to transportation options in the Puget Sound area for persons with disabilities, senior citizens and others with special transportation needs. It provides links to transportation tools such as the transit trip planner, and includes a searchable database to allow people with special transportation needs, case managers, and agencies to find transportation in the Central Puget Sound Region.

Summary of services in multiple languages:

Get Involved

The King County Transit Advisory Commission provides suggestions and recommendations to the King County Department of Transportation on transportation services for elderly people and people with disabilities.

Connect with us

  • Call us at 206-205-5000
    TTY Relay: 711
  • Email us »
  • By Mail:
      Access Transportation
      821 Second Avenue
      Suite 200
      Seattle, WA 98104.