Metro's King Street Center customer service office

Metro's customer service offices

King Street Center

Location
201 S. Jackson St.
Seattle, WA 98104

Hours
Mon - Fri: 8 a.m. to 5 p.m.
Closed on holidays

Directions and public transit
Directions, parking and map or plan your trip to King Street Center.

Location
Downtown Seattle Transit Tunnel, Westlake Station
(west end on the Mezzanine, near Macy's)

Hours
Mon - Fri: 9 a.m. to 5:30 p.m.
Closed on holidays

Map and public transit
View map or plan your trip to Westlake Customer Stop.

For transit information by phone, call Metro at 206-553-3000 or TTY Relay: 711.

Metro customer service specialists at these offices can help you get:

ORCA cards
ORCA e-purse value/revalue
ORCA passes, including
- Regional PugetPass
- Single agency
- Metro reduced fare, monthly and annual
- Metro vanpool
Regional Reduced Fare Permit (RRFP) - Senior, over age 65
Regional Reduced Fare Permit (RRFP) - Disability, under age 65. Note: Disability RRFP is issued in person at King Street Center only.
Non-ORCA Metro reduced fare stickers (Discontinued after June 2010)
Metro Monthly Access passes (For those registered with Metro's ADA Paratransit or OPTIONS program)
Metro ticketbooks
Metro gift certificates (redeem only)
Metro timetables and brochures.