Office Locations
Choose the office nearest you to talk with a customer service specialist to get the help you need before, during and after your ride.
King Street Center
Location
201 S. Jackson St.
Seattle, WA 98104
Hours
Mon - Fri: 8:00 a.m. to 5:00 p.m.
Closed on weekends and holidays
Directions and public transit
Directions, parking and map or plan your trip to King Street Center.
Westlake Customer Stop
Location
Westlake Station
(west end on the Mezzanine, near Macy's)
Hours
Open 9:00 a.m. to 5:30 p.m. on the first and last four business days of each month only (effective 1/1/13).
Closed on weekends and holidays
Tunnel Map and public transit
View map or plan your trip to Westlake Customer Stop.
206-553-3000
Hearing Impaired/TTY Relay call: 711
We can assist you with:
- Trip planning
- Lost & found
- ORCA cards
- ORCA e-purse value/revalue
- ORCA passes, including
- Regional PugetPass
- Single agency
- Metro reduced fare, monthly and annual
- Metro vanpool
- Regional Reduced Fare Permit (RRFP)
- Senior, over age 65
- Disability, under age 65. (Disability RRFP is issued in person at King Street Center only.)
- Non-ORCA Metro reduced fare stickers (Discontinued after June 2010)
- Metro Monthly Access passes (For those registered with Metro's ADA Paratransit or OPTIONS program)
- Metro ticketbooks
- Metro gift certificates (redeem only)
- Metro timetables and brochures.