We have a several ways for you to reach us. Choose the option that works best for you.
By phone
For trip planning, routes, schedules, fare/pass information, feedback and lost items:
206-553-3000
Hearing Impaired/TTY Relay call: 711
Our Customer Information Office hours are weekdays 5:00 a.m. to 10:00 p.m., weekends 8:00 a.m. to 7:00 p.m., and closed on holidays.
For general King County information: Call 206-296-0100, or go to the King County Directory to find county employees and services.
By comment form or e-mail
Use the following comment forms to submit your feedback about:
You may also send us an email.
By mail and in-person
You can send mail to:
Metro Transit
King Street Center
KSC-TR-0415
201 S. Jackson St.
Seattle, WA 98104-3856
Or visit us in-person at either of these customer service offices:
King Street Center
Location
201 S. Jackson St.
Seattle, WA 98104
Hours
Mon - Fri: 8:00 a.m. to 5:00 p.m.
Closed on weekends and holidays
Directions and public transit
Directions, parking and map or plan your trip to King Street Center.
Westlake Customer Stop
Location
Westlake Station
(west end on the Mezzanine, near Macy's)
Hours
Open 9:00 a.m. to 5:30 p.m. on the first and last four business days of each month only (effective 1/1/13).
Closed on weekends and holidays
Tunnel Map and public transit
View map or plan your trip to Westlake Customer Stop.