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Dept. of Transportation
Metro Transit Division
King Street Center
201 S Jackson St
Seattle, WA 98104
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Metro Reports & Publications
Featured Report
Strategic Plan for Public Transportation 2011-2021
Annual Performance Measures
Annual Reports
Transit Management
These reports contain operating and financial statistics and other information for the year:
- 2010 Annual Management Report [PDF, 1MB]
- 2009 Annual Management Report [PDF, 132KB]
- 2008 Annual Management Report [PDF, 169KB]
- 2007 Annual Management Report [PDF, 112KB]
- 2006 Annual Management Report [PDF, 120KB]
- 2005 Annual Management Report [PDF, 195KB]
- 2004 year end General Manager’s Report [PDF, 174KB]
- 2003 year end General Manager’s Report [PDF, 152KB]
- 2002 year end General Manager’s Report [PDF, 138KB]
- 2001 year end General Manager’s Report [PDF, 139KB]
- 2000 year end General Manager’s Report [PDF, 141KB]
Department of Transportation
Comparison of Performance Measures for the 30 Largest
Motorbus/Trolleybus Transit Agencies in the United States:
Strategic Plan for Public Transportation 2011-2021
Past plans:
These reports provide information about the usage of both the permanent and leased park-and-ride lots throughout King County. Not all of these facilities are owned and operated by Metro Transit, although all are used by Metro customers.
This section contains customer survey responses on overall satisfaction with Metro service and other specific topics.
- 2012 Northgate Transit Center Park & Ride Survey [PDF, 227KB]
- 2011 RapidRide B Line Survey Results (2 Month Post Implementation):
- 2011 RapidRide A Line Survey Results (1 Year Post Implementation):
- 2011 RapidRide A Line Survey Results [PDF, 636KB]
- 2011 October Service Change Customer Satisfaction Survey [PDF, 309KB]
- 2010 Rider Survey [PDF, 4.9MB]
- 2010 U-PASS Survey [PDF, 1.4MB]
- 2010 February Service Change Customer Satisfaction Survey [PDF, 1MB]
- 2009 Rider / Nonrider Survey [PDF, 3.9MB]
- 2008 U-PASS Survey [PDF, 644KB]
- 2008 Rider Survey [PDF, 2.18MB]
- 2007 Downtown Seattle Transit Tunnel customer survey [PDF, 860KB]
- 2007 Rider Survey [PDF, 2.10MB]
- 2006 U-PASS Survey [PDF, 514KB]
- 2006 Rider / Nonrider Survey [PDF, 2MB]
- 2005 Rider / Nonrider Survey [PDF, 2.11MB]
- 2003 Rider / Nonrider Survey [PDF, 3MB]
- 2002 Rider / Nonrider Survey [PDF, 763KB]
- 2001 Rider / Nonrider Survey [PDF, 539KB]
- 2000 U-PASS Survey [PDF, 222KB]
- Increasing Access to ORCA Regional Fare Media
- Progress Report on Regional Transit Task Force Recommendations [PDF, 134KB]
- Highlights of Progress on 2009 Performance Audit Recommendations [PDF, 58KB]
- King County Auditor's April 2011 Report on Follow-up on 2009 Performance Audit [PDF, 59KB]
- Regional Fare Coordination Report and Recommendations, July 2010 [PDF, 219KB]
- Report on Fare Evasion on Metro Transit, April 2010 [PDF, 248KB]
- Eastside transit service improvements - Report to the community - Spring 2009 [PDF, 451KB]
- South King County transit service improvements - Report to the community - Spring 2009 [PDF, 346KB]
- December 2008 storms after-action report [PDF, 609KB]
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