Accountability Center

Annual Measures

Ridership

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Transit boardings measure ridership on Metro buses, trolleybuses, subcontracted demand area responsive transit (DART) and streetcar services.

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Commuter Van boardings measure ridership on Metro's Commuter Van services, including the Vanpool and Vanshare programs.

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Metro's Paratransit Services program provides service to those unable to ride regular transit service through the Access program, the Taxi Scrip program, and the Community Access Transportation (CAT) program. The CAT program is a partnership between Metro and human services agencies where Metro provides funds and free loaner vans to agencies to assist in providing van service for their clients. Boardings for these three programs are an indicator of Metro's efforts to meet the mobility needs of these customers.