Accountability Center

Performance Reporting

Annual & Monthly Measures

Quarterly Performance Highlights

March 2016

Metro service increases created new jobs

Metro 2015 service increases not only reduced crowding, improved on-time performance, and added trips on many bus routes, they also contributed to the creation of 500 good jobs.

After Seattle voters approved Proposition 1 in 2014 to pay for more Metro service, we worked with the City of Seattle to add 110,000 service hours to 53 Seattle routes in June 2015 and 113,000 more hours in September. These increases were on top of 60,000 service hours we added in other parts of our service area last year.

More service meant we needed more drivers—and we also had to replace drivers who left for other jobs or retired. In early 2015, as we looked ahead at the service increases, we projected we’d need 516 new Metro drivers.

Our Human Resources section launched a huge effort to increase our pool of bus drivers. You might have seen the popular “Release Your Secret Identity” recruitment ads on our buses. Our drivers have interesting “other lives” as musicians, coaches, tutors, etc., and this campaign celebrated the richness of our employee culture.

HR also conducted extensive community outreach, working with local military bases and educational institutes and attending a variety of job fairs.

We received and reviewed more than 3,500 applications for a selection process that involves tests, interviews and extensive pre-employment activities to ensure that we hire the most qualified applicants. Once hired, drivers go through a 33-day training program to prepare them for their new role.

We received and reviewed more than 3,500 applications for a selection process that involves tests, interviews and extensive pre-employment activities to ensure that we hire the most qualified applicants. Once hired, drivers go through a 33-day training program to prepare them for their new role.

4th Quarter part-time driver hire volume.

For the fourth quarter of 2015, we hired 142 of 978 part-time driver applicants. This compares to 21 hires out of 845 applicants for the same period in 2014.

2015 part-time hire volume.

For 2015, we hired 515 of 3,295 part-time driver applicants. This compares to 56 hires out of 1,427 applicants in 2014. The chart above details hires by month for 2015.

Annual Reports

Department of Transportation

Metro Service Performance

Related Information

Title VI Compliance

King County Metro Transit does not discriminate in the provision of service on the basis of race, color, and national origin. Read more

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